April 30, 2024 • 5:30–8pm 
​Hacienda Colorado
10500 Bierstadt Way, Lone Tree, CO 80112

Free for the first 25 ASTA Members! 
We've added additional spots! 
Including workshop materials & buffet dinner
at Hacienda Colorado

$60 for additional members, non-members, and guests. 

A max of 25 people can come to this event, so sign up quickly to get your spot! (A waitlist will open when all spots are filled.) 

More Space Added!
Business Builder: Increase Your Sales by Understanding Communication Styles

Do you recognize any of these clients?
  • Client “D” is often in a hurry and wants to get to the bottom line.  They may book a trip without listening to your advice.  Then they call you back the next day and want to change it.
  • Client “I” is very chatty.  They want to talk about your family and theirs.  They seem disorganized and sometime wait till the last minute to decide and book.
  • Client “S” is calm and organized.  They often plan to travel with family or friends.  They seem to like routine and may not be open to new ideas.  They get upset if there are changes.
  • Client “C” is very detail oriented.  They not only read the fine print, but they also ask you questions about it.  They may want to know all the options and pros and cons before booking.

​Typically, some of these clients irritate you more than others.  The good news is that there are proven techniques to be successful with each style.
​
The DiSC® assessment will help you understand and adapt to different clients’ styles.  It will also help you understand your strengths and how to leverage them.  Tips for selling to each style, including how each style likes to interact during the booking process, will be discussed.

This session will be led by Sally Sparhawk, a member of our RM ASTA Chapter Board.  She is an experienced and energetic presenter.  Come prepared to have fun, learn about yourself and others AND learn time-tested techniques for connecting with your clients and increasing your sales.​

CHAPTER BOARD MEETINGS

NATIONAL EVENTS
Every month, the Chapter board meets to discuss the state of the industry, events, and how to best serve our members - and you are welcome to attend.
 
Whether you are just curious, have questions, or would like to offer feedback, please join us.

Our meetings are typically held on the third Wednesday of the month. Email us to request the link if you'd like to attend!
Are you getting the most value you can out of your membership?
 
ASTA national events are your key to providing you with valuable tools, resources, education and industry connections that you just can't find anywhere else. 
 
ASTA National provides amazing events designed to help travel agency professionals thrive including Destination Expos, Showcases, Summits, Conventions, Advocacy Days and more!
 
Check out the upcoming lineup: